english.islandsadventures.com > Who are we?
With
Islands Adventures AIR
- Taylor-made travel packages which include interisland airline tickets, transfers and accommodations in “family pensions”, small hotels and guesthouses. It’s the ideal recipe for a wonderful trip at an affordable price, offering you authentic Polynesian experiences.
- A wide array of accommodations rigorously selected according to our standards of quality; our list also includes a few middle or deluxe class hotels for those who wish to experience the exceptional comfort of these superb structures for a few nights.
- A vast choice of renowned destinations (
- An extremely comprehensive internet site, one of the most detailed about Tahiti and her islands, which presents our destinations, accommodations, multi-island circuits, practical information as well as islands experiences. Our site is filled with numerous photos and updated on a regular basis!
- A rapid and reliable reservation service (responses sent within 48 hours), assured by Polynesian travel advisors; veritable experts on the destination. They know how to guide you on the organization of your trip.
Benefit from our experience and our knowledge of
Our travel agency is based on
- Each of our heavenly islands is unique and worth a detour; their natural sites will stun you, their specific languages and cultures will astonish you.
- To appreciate
- Each of our accommodations possesses a particular charm. To find the ones that correspond best to your expectations, all you need to do is read attentively the individual descriptive texts placed at your disposal online.
- Our destination offers numerous specificities. To avoid surprises, we have offered some advice and practical information that we sincerely recommend you consult!
Whatever the objective of your vacation (discovery, honeymoon, diving, family visit, etc.), our agency knows how to advise you!
Your satisfaction is our priority!
We have developed a chart which measures quality based on two areas:
- Correctly informing our clientele about our selection of accommodation and destinations as well as local realities by means of this internet site and our personalized advice.
- Rigorous follow-up regarding the quality of the services proposed.
Follow-up on standards of quality takes place in the following manner:
- All the accommodations we propose are selected by performing an initial on site visit, taking into account quality criteria such as quality of service, hygiene, comfort, restaurant services, entertainment, site, security, etc.
- The establishments on our lists are regularly evaluated by means of our “suggestion cards” (which are placed in your document wallet) as well as punctual telephone surveys. Visits on location are also made occasionally. These measures allow us to continually evaluate the quality of the accommodation that we market and their appropriateness with travelers’ expectations.
- All comments are sent to the accommodations managers in order to encourage them to improve their services if improvements are necessary or to congratulate them when everything is perfect. Any complaints are analyzed and can lead to removal of the establishment from our list.
Your comments are very important to us!
We invite you to send us your remarks or suggestions at the end of your trip. It’s always a pleasure to receive feedback and to know if the vacation that we organized for you satisfied your expectations! In this way, you contribute in maintaining and improving the quality of our services and for this we are very grateful. We will systematically respond to you in writing.
We are happy to share our travel experience and knowledge of our country, islands and partners with you. We hope that you will experience an unforgettable adventure in our islands.
Ia manuia to oe tere ! Bon voyage!
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BP 314 - 98713 PAPEETE TAHITI - POLYNESIE FRANCAISE
Fax (689) 86 42 67
islands.adventures@airtahiti.pf